For ages 21+

gt99 game Responsible Gaming

Enjoying sports and casino entertainment is fun, but knowing your own limits is just as important. gt99 game believes that every player should play consciously, safely, and within their means. On this page, we have put together the information and tools you need to do exactly that.

Safe Environment Set Personal Limits 24/7 Support Self-Exclusion

Core Principles of Responsible Gaming

Important: You must be at least 21 years old to register and play at gt99 game. Use of any service on this platform by anyone under 21 is strictly prohibited.

At gt99 game, we believe that betting or casino gaming is entertainment only — not a source of income. Before each session, ask yourself: how much time can I give, and how much money can I spend? Deciding on those two answers in advance keeps your gaming in check.

Our Terms and Conditions page states that every player is assumed to be making a voluntary and informed decision to play. It is therefore each user's own responsibility to make decisions based on their personal situation.

Problem gambling often develops gradually. Being aware early on makes it possible to address the issue before it grows serious. The tools and information below are here to help with that.

Responsible Gaming Checklist

Set a budget beforehand, and walk away when it is gone
Stick to time limits and take breaks
Do not place large bets on impulse
Avoid playing with borrowed money
Do not play when under the influence of alcohol or under mental stress
Do not hesitate to seek help when you need it

Tools to Keep Yourself Safe

gt99 game provides several tools to help you stay in control of your gaming habits. You can use them directly from your account settings, or activate them by contacting us via 24/7 live chat or email.

Deposit Limit

Set a maximum limit on daily, weekly, or monthly deposits. Once the limit is reached, the system automatically blocks any further deposits.

Session Time Limit

Set a limit on how long you play in one session. When the time is up, a warning message will appear to remind you to take a break.

Loss Limit

Set a loss limit so that you cannot place further bets after losing a certain amount. Once the limit is triggered, your account will automatically go into a break.

Cool-Off Period

If you need a temporary break, close your account for a set number of days. During the cool-off period, you will not be able to log in or place bets.

Self-Exclusion

If you need a complete break for an extended period, apply for self-exclusion — from 6 months up to permanent. During this time, you cannot access your account or create a new one.

Reality Check

At set intervals, your total spending and time played are shown on screen, so you can understand your actual situation and make an informed decision.

To activate or change any tool, contact our 24/7 live chat. Requests to increase a limit do not take effect immediately — a waiting period applies.

Recognise the Warning Signs

Problem gambling habits often develop slowly. If any of the following apply to you or someone you know, consider seeking help.

Chasing Losses

Repeatedly placing large bets to recover losses, or going beyond your budget, is a clear warning sign.

Financial Pressure

Spending money on gaming by borrowing or cutting back on essential expenses is a sign of a serious problem.

Neglecting Family and Work

If gaming starts taking priority over family, friends, or your career, it is time to take notice.

Loss of Control

Being unable to stop even when you want to, or hiding the extent of your gaming from yourself, is a sign of mental dependence.

21+

Age Restrictions Are Strictly Enforced

You must be at least 21 years old to take part in any betting or casino gaming at gt99 game. Age is verified at registration. Parents and guardians are requested to use password protection on devices to prevent minors from accessing accounts.

Where to Get Help

If you feel there is a problem, you do not have to face it alone. Beyond the gt99 game support team, you can also get help from family, friends, and professional counselors.

gt99 game Support Team

Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. You can talk to us about account limits, self-exclusion, or any concern you have. Our email: [email protected]

Family and Loved Ones

Talk openly with the people you trust. Family support plays a major role in long-term change. Acknowledging your problem is the first and most courageous step.

Professional Counseling

Mental health professionals and behavioral counselors are specially trained to help with gambling addiction. In Bangladesh, this service is available at government hospitals and private counseling centers. Consult a doctor you know to find the right specialist.

Contact Us by Email

For anything related to responsible gaming, email us directly: [email protected] — our team is always ready to help.

gt99 game's Commitment

As stated on our About Us page, gt99 game has made user safety a top priority from the very beginning. Here are the steps we have taken to ensure responsible gaming:

Age is verified at registration — accounts cannot be created by anyone under 21
Automatic alerts are sent when suspicious behavior is detected
Self-exclusion requests are processed immediately
Every transaction is secured with SSL encryption
Strict security measures are maintained to protect personal data
Our 24/7 support team handles all responsible gaming requests as a priority

Privacy and Data Protection

Your personal information is kept completely confidential when you use the responsible gaming tools. Our Privacy Policy explains in detail how your data is collected, stored, and used.

Self-exclusion and limit requests are processed in full confidentiality. This information is never shared with third parties.

SSL Secured

Every transaction and piece of data you submit is protected with 256-bit SSL encryption. Deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, with a minimum of ৳500, are fully secure.

Common Questions & Answers

Below are answers to common questions about responsible gaming. For more questions, visit our FAQ page.

The duration of self-exclusion depends on how long you applied for. The minimum period is 6 months, and once that period ends, you need to contact our support team to request reactivation. For permanent self-exclusion, the account remains closed indefinitely.

Yes, a request to lower your deposit limit takes effect immediately. However, a request to increase the limit is subject to a waiting period — this is intentional, to prevent impulsive decisions from being acted on right away.

Start by talking to them calmly — with empathy, not judgment. Let them know that seeking help is not a sign of weakness. You can also contact the gt99 game support team to request that limits be placed on a related account on behalf of a third party. Encourage them to speak with a professional counselor.

A cool-off period is usually short-term — from a few days to a few weeks. It is suitable for a temporary break. Self-exclusion is long-term — from a minimum of 6 months up to permanent — and is a more serious step. In both cases, you cannot log in or place bets while the restriction is active.

No. You must be at least 21 years old to register and play at gt99 game. Age is verified during registration, and anyone under 21 cannot complete the process.

Yes, all responsible gaming tools at gt99 game — deposit limit, session time limit, loss limit, cool-off period, self-exclusion, and reality check — are completely free and available at any time. Contact our 24/7 live chat to use these tools.